DIGICEL baffled over long delays in liberalisation process

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Gregory Dean

Chief Executive Officer (CEO) of Digicel Guyana, Gregory Dean, has expressed disappointment over the continuous delays in the liberalisation process.

“It’s still uncertain what’s happening with the progress and what’s causing this long delay… We’ve had discussions with the Government and the updates we get are that discussions are still ongoing.

“But obviously, the concern for us, you know, is discussions have been going on for years and we still don’t understand what is the main sticking point and why we still can’t have liberalisation,” Dean told INews during an interview yesterday.

Dean related that his company, which has been pushing for an end to the monopoly of the local telecommunications sector, does not have any recent indication that there is much progress.

According to the Digicel CEO, it has been 12 years since his company entered the Guyana market and has been promised liberalisation every year since.

“The legislation was passed in Parliament in 2016 and so we anticipated shortly after the passage of the legislation, there would be full liberalisation; but once again, we’ve been quiet disappointed that there has been little or no progress since.”

After missing the 2018 year-end deadline for the complete liberalisation of the public telecommunications sector, Government in March inked a “non-binding” agreement with Guyana Telephone and Telegraph (GTT) – a company, owned by US-based Atlantic Tele-Network (ATN) — which has held the monopoly over the local telecommunications market for more than 20 years.

In June 2018, Telecommunication Minister Cathy Hughes had explained that the extra delays in the liberalisation process were as a result of other issues surrounding the final document having to be reviewed.

Citizens were, for many months, exasperated with the many delays that had occurred, but the Minister, at that time, had pointed out there were many other issues which surrounded the liberalisation. In fact, she further refuted the reports of it being completed until 2020.

Presently, there are two telecommunications companies which provide mobile phone services to the Guyanese public. The liberalisation of the sector is heavily dependent upon the settlement of a US$44 million tax claim against GTT.

However, the company continues to enjoy the monopoly in international voice and data services until 2030. (Vahnu Manikchand)