Commissioner of Police (ag) David Ramnarine is hopeful that the problems with the 911 emergency lines will be addressed soon.
Ramnarine said he is aware of the problems with the 911 system and assured that moves are afoot to remedy the situation.
The reliability of the 911 service has been a matter of concern, since it has been functioning ineffectively and inefficiently over the years.
There have been numerous complaints by citizens of calls to 911 going unanswered and of the unfriendly response from the operators.
Just recently, the Private Sector Commission (PSC) expressed concerns over the dysfunctional 911 service, which is supposed to provide prompt response to citizens under threat or in danger.