Existing in Guyana for almost 12 years, Qualfon Guyana has been lauded for breaking ground as the largest Business Process Outsourcing (BPO) in the country. On Wednesday the company opened a second building at its New Providence, East Coast Demerara campus.
Some US$9 million was pumped into the construction and furnishing of a spanking new building on the New Providence campus of Qualfon Guyana. The BPO company has, since its establishment here, poured in over US $25 million in Guyana’s economy and has been able to employ some 2000 persons. Following the completion of the expansion, it is expected that another 4000 persons will be added to the payroll.
Business Minister Dominic Gaskins said the company has been making significant strides in Guyana over its 12-year operation.
“Qualfon has been good for Guyana and will continue to be good for Guyana. This is the company that knows its business; this is the company that is very in-tune with the local environment and population as well” he said.
Public Telecommunication Minister Cathy Hughes said Government remains committed to such services as provided by Qualfon in the Information Communication Technology (ICT) sector and promised that doors for the expansion of ICT remain open.
She said with this improved infrastructure in place, she hopes that companies like Qualfon will find it easier to expand locations in other areas including Linden, Berbice and Essequibo.
Examining the company’s trajectory since its establishment in 2005, she said it is clear that it will continue growing and diversifying, even after its third building is completed.
Speaking also at the opening ceremony was Kirk Laughlin, founder and Managing Director of Nearshore Americas, who spoke of the Business Processing Outsourcing, which is provided by Qualfon.
The new Qualfon building is the second part of a three phase expansion project at the Providence campus. Combined, the overall project will cost some US$30 million.