Multi – million dollar Call Centers to be constructed at Tuschen, Enmore


By Fareeza Haniff

Call centers[] – Construction will soon commence at Tuschen, East Bank Essequibo and Enmore, East Coast Demerara, for two call centers as Cabinet gave its no objection to hundreds of millions of dollars in contracts.

Cabinet Secretary, Dr. Roger Luncheon told reporters at his post cabinet media briefing on Wednesday January 07 that a $114 million contract was approved to construct a call center at Tuschen while another $116 million contract was awarded for the construction of another call center at Enmore.

The project falls under the Ministry of Tourism, Industry and Commerce and iNews understands that construction for both centers is slated to commence on January 15. The contracts were approved by Cabinet in the latter half of December 2014.

Officials from the Ministry told iNews that the call centers are expected to provide approximately 600 persons with employment and construction should be completed within six months of its commencement.

However, the Ministry is not certain as to when the centers will become fully operational, as potential investors are being sought.

iNews understands that the main purpose of the call centers is to create employment for Guyanese.

A call center is a centralised office used for receiving or transmitting a large volume of requests by telephone. An inbound call centre is operated by a company to administer incoming product support or information inquiries from consumers. Outbound call centers are operated for telemarketing, solicitation of charitable or political donations, debt collection and market research.



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