By Tracey Khan – Drakes
[www.inewsguyana.com] –Dynamic Airways will continue to service the Guyana to New York route despite the numerous challenges that has plagued the airline from the commencement of its operations in Guyana.
Its most recent delay sparked anger among hundreds of passengers who were unable to make it home in time for Christmas.
The Airline’s local representative, Captain Gerry Gouveia told iNews during an interview that Dynamic Airways is committed to Guyana.
“There is a commitment on behalf of the owners of Dynamic to stay with the Guyana market to make it work, they know they are facing challenges, they know there is an uphill task to win people’s confidence but they are prepared to take that risk, they are prepared to go through the growing pains,” Gouveia said.
The most recent incident saw a protest at JFK airport the morning of Christmas Eve, after 100 passengers were told they would not make it home for the holidays.
Gouevia could not clearly outline the steps that will be taken by the airline’s management to regain the confidence of passengers.
“It is a challenging time for Dynamic, it really is and there is no doubt that there is a lot of internal systems that need to be sharpen up in Dynamics and so on but the owners of Dynamic I will tell you is very committed, they have not indicated to me their intention of pulling out of the Guyana market, they have indicated their intention to keep working every day to overcome the challenges that they face.”
He also made it clear that he only has responsibility for the airline’s operations in Guyana.
“Roraima is the Guyanese face of Dynamic; it means we provide all the services here, I am not involved, when they run into problems at Kennedy and the end up with a maintenance problem with the aircraft. It’s not something that I have operational control of, I have operational controls of Roraima planes, I don’t have operational control of those planes, so we basically respond to some of the challenges.”
On the issue of the carrier’s air worthiness and serviceability, Gouveia explained that even though the delays have been frequent, the relevant authorities have not brought that into questioning.
“The only people who are certified to pronounce on Dynamic’s serviceability and air worthiness is the FAA and as far as I know the FAA have not made any such pronouncement as yet. In fact Dynamic airplanes are flying all over the world; all airplanes from time to time experience mechanical issues.”
The airline’s next flight is scheduled to leave the John F Kennedy Airport in New York tonight and should arrive at the Cheddi Jagan International Airport (CJIA) in the morning.